Privacy Policy

2. Information We Collect

We strive to minimize the information we collect. The information we may collect falls into the following categories:

2.1 Information You Provide

Contact information if you email us (for support or inquiries), such as your email address.

2.2 Device and Technical Information

To operate and improve the service, we may collect technical information about your device and connection, including:

Device type, operating system and version, app version, and language settings;
Approximate device model and manufacturer;
App crash reports and diagnostics (if you opt in or if enabled automatically for stability);
Anonymous performance metrics and aggregated usage statistics.

2.3 Connection Metadata

To manage and provide the VPN service, we may collect minimal connection metadata such as:

Connection timestamps (start and stop times);
Selected VPN server or region (not full destination addresses);
Amount of data transferred during the connection (bytes in/out).

We do not collect or store the content of your communications, the websites you visit, DNS queries, or the specific IP addresses you connect to through the VPN. Connection metadata is used only to operate, maintain, and troubleshoot the service, and is retained only for the period necessary for those purposes unless otherwise described below.

3. How We Use Information

We use the information we collect for the following purposes:

To provide, operate, and maintain the App;
To diagnose and fix technical issues, improve performance, and develop new features;
To protect the security and integrity of our services;
To comply with legal obligations, or to protect our rights, property, or safety and that of our users.

4. Analytics and Third-Party Services

We may use third-party analytics and crash-reporting services to help us understand how the App is used and to improve stability. These third parties may collect certain technical data (app version, device model, crash logs). Any third-party providers we use process data under their own privacy policies.

5. Data Retention

We retain personal data only as long as necessary to provide the App, comply with our legal obligations, resolve disputes, and enforce our agreements. Connection metadata and diagnostic logs are stored for a limited period (for example, a few days to a few months) and are deleted or anonymized when no longer needed for operational purposes.

6. Security

We take reasonable administrative, technical, and physical measures to protect information against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure. Please exercise caution when transmitting personal information.

7. International Transfers

Information collected by GoldenHaze VPN may be stored and processed in countries other than your country of residence. By using the App, you consent to the transfer of your information to countries that may have different data protection rules than those in your country.

9. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict processing of your personal information. To exercise these rights or to ask questions about your data, please contact us at the email address below.

1. Acceptance